Privacy Policy

Who we are

Our website address is: https://manchesterlasercuts.co.uk.

Privacy & Security Statement

Here at Manchester Laser Cuts we work hard to ensure that you have an enjoyable shopping experience with us.

Manchester Laser Cuts will not pass any customer details to any third party. We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the opportunity to refuse any marketing email from us.

The type of information we will collect about you includes: your name, address, phone number and email address. Credit card details are not held on our database. All PCI compliance is taken care of via our payment gateway partners. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.

The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.  We will not share your personal information with any other parties.

Manchester Laser Cuts will not wilfully disclose any individually identifiable information about its users to any third party.

Following the Privacy & Electronic Communications Act of Dec 03: We do not send random marketing emails to personal email addresses (spam).

Manchester Laser Cuts will, on a few occasions email you to update you on our products. By ordering or enquiring about our products you will automatically subscribe. You can unsubscribe by notifying us by email.

We use cookies to identify you when you enter our site as well as to maintain your shopping basket during an online session. In order to use our site it is essential that you have cookies activated in your web browser.


In accordance with GDPR:

*Your data is stored securely on our database to allow us to process your order. We retain the information provided indefinitely as it is used to provide information about order history and to enable communications about historic orders with our customer service team.

*In order to process certain orders, your data may be securely passed to selected 3rd party companies in order to fulfil your order. The data is only used for order processing purposes and will not be entered into any external data base or marketing lists. 

*In compliance with GDPR, we respect right to access, rectification and erasure of personal data. For more information on how to access, edit or erase information we hold please contact our customer services department.

* Your data is never entered into our marketing database without expressed prior consent. However you will receive a limited number of important order status updates, this can apply to customers who have placed orders or advanced through our checkout process to a certain point.

* Your data is never sold or passed to 3rd party companies for marketing purposes.

 

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.